Effective Date: August 28, 2025

This Privacy Policy describes how ACTION MEDIA collects, uses, and protects your personal information when you visit our website www.actionmedia.one (the "Site") and use our services.

We are committed to protecting your privacy and ensuring the security of your personal data.

1. What Data We Collect

We may collect and process the following categories of personal data:

• Personal Identification Information: Name, surname, email address, phone number, job title, and company name.
• Technical Information: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
• Usage Data: Information about how you use our Site, the pages you view, and the products and services you are interested in.
• Data You Provide: Any information you voluntarily provide to us through contact forms, email, or other communication channels, including details about your project or inquiry.

2. How We Collect Your Data

We collect data in the following ways:

• Directly from you: When you fill out forms on our Site (e.g., the form to book an audit or download materials), contact us by email, or phone.
• Automatically: When you interact with our Site, we may automatically collect technical data about your equipment and browsing actions by using cookies and similar technologies.

3. How We Use Your Data

We use your personal data for the following purposes:

• To Provide Services: To process your inquiries, prepare proposals, and fulfill our contractual obligations.
• To Communicate: To contact you, respond to your questions, and provide support.
• For Marketing: To send you information about our services, special offers, and industry news that may be of interest to you (only with your prior consent).
• For Analytics and Site Improvement: To analyze the use of our Site, improve its functionality, content, and user experience.
• To Comply with the Law: To fulfill legal obligations and protect our legal rights.

4. Data Sharing with Third Parties

We do not sell or transfer your personal data to third parties for commercial purposes. We may disclose your information only in the following cases:

• Service Providers: To companies that help us conduct our business (e.g., CRM system providers, email marketing services, analytics platforms). All are obligated to maintain the confidentiality and security of your data.
• As Required by Law: If we are required to disclose your data in accordance with applicable law or at the request of government authorities.

5. Data Storage and Security

We take all necessary technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Your data is stored on secure servers.

We retain your data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

6. Your Rights

Under the GDPR, you have the following rights:

• The right to access: You can request a copy of the personal data we hold about you.
• The right to rectification: You can request to correct inaccurate or incomplete data.
• The right to erasure ('right to be forgotten'): You can request the deletion of your data under certain conditions.
• The right to restrict processing: You can request to limit the processing of your data.
• The right to object: You can object to the processing of your data for marketing purposes.
• The right to data portability: You can request that we transfer your data to you or another controller.

To exercise these rights, please contact us using the contact information below.

7. Cookie Policy

Our Site uses cookies to improve your user experience. Cookies are small text files that are stored on your device. We use them for analytics, to remember your preferences, and to ensure the proper functioning of the Site. You can manage your cookie settings in your browser.

8. Changes to This Privacy Policy

We may update this Policy from time to time. The new version will be published on this page with the updated effective date. We recommend that you check this page regularly for any changes.

9. Contact Information

If you have any questions about this Privacy Policy or our data processing practices, please contact us:

ACTION MEDIA

Email: privacy@actionmedia.one

Address: Lisbon, Portugal